• Manage and supervise the day-to-day operations and maintenance of mechanical and electrical equipment in a data center.
• Identify risks and perform IDC vendor operation and maintenance quality assessment.
• As a technical professional for all facilities-related issues within the data center of Asia-Pacific,escalating to the HQ tech team as needed.
• Perform RCA (root cause analysis) of critical equipment failures.
• Troubleshoot and report of facility and data sever-level events within internal SLA.
• Create and deploy new standard practices for technicians and IDC vendor support teams.
• Provide training and guidance to operation team, such as MOP, SOP, EOP.
• Ensure all EHS procedures are adhered to by vendor and staff.
• Communicate complex technical information to a non-technical audience.
Job Requirements:
• 3+ years of relevant work experience in a data center or other critical environment or 5+ years of technical training or experience with relevant data center facilities equipment.
• Bachelors or above in telecom & network engineering field or mechanical or electrical
• Strong verbal and written communication skills
• Ability to prioritize work in a complex and fast-paced environment.
MONDAY - FRIDAY | PHNOM PENH, CAMBODIA