ADMISSIONS MANAGER, Report to: Director of Marketing & Admissions
An Admissions Manager will leads the end-to-end enrollment process, managing student recruitment, family communication, and application processing from initial inquiry to enrollment. The Admissions Manager acts as a key ambassador, overseeing the admissions team to meet targets, managing data via school information systems and ensuring compliance with educational regulations.
KEY RESPONSIBILITIES & DUTIES: • Admissions Strategy & Management: Oversee the entire admissions lifecycle,
ensuring a seamless experience for families while implementing strategies to achieve enrollment goals.
• Customer Service & Communication: Serve as a primary point of contact, ensuring prompt (e.g., 24-hour) responses to inquiries, conducting school tours, and managing parent relations.
• Application Processing: Manage the processing of applications (Kindergarten- Grade 12), including coordinating student assessments/interviews and evaluating student files.
• Data Management & Reporting: Maintain accurate records in student information systems, generating daily/weekly reports on enrolment numbers, conversion rates, and sales targets for senior management.
• Team Leadership: Supervise and train admissions staff, coordinating work schedules to ensure coverage.
• Compliance & Administration: Ensure adherence to school recruitment policies, ministry of education regulations, and manage the re-enrolment/withdrawal processes.
• Marketing & Outreach: Collaborate with the marketing team to promote the school, attending fairs, and analyzing market conditions to update admissions materials.
QUALIFICATIONS & SKILLS REQUIRED: • Experience: Previous experience in a supervisory role in an international school
setting is often required. • Communication: Excellent interpersonal skills for dealing with a diverse,
international community. • Technical Proficiency: Strong knowledge of school management software, and
customer relationship management (CRM), and Microsoft Office Suite. • Organization: Highly organized with the ability to manage multiple tasks and
strict deadlines.
Safeguarding & Child Protection
The successful candidate is expected to always uphold the school’s safeguarding and child protection policies, demonstrate appropriate professional boundaries, and immediately report any concerns related to student welfare, safety, or wellbeing. All staff are required to complete safeguarding training and successfully pass all required background and reference checks before employment.