Job Description

JOB DESCRIPTION:
- Coordinate and manage travel arrangements for clients and groups.
- Prepare quotations, itineraries, and travel proposals.
- Confirm bookings for hotels, transportation, tours, and other services.
- Issue travel documents, vouchers, and itinerary to clients.
- Liaise with airlines, hotels, tour operators, and other suppliers.
- Monitor and follow up on bookings and service confirmations.
- Handle changes, cancellations, and refunds as required.
- Assist in resolving client inquiries and complaints promptly.
- Ensure smooth execution of travel services and customer satisfaction.
- Prepare reports and maintain proper documentation.
- Perform other duties as assigned by the supervisor.

JOB REQUIREMENTS:
- Diploma or Bachelor’s degree in Tourism, Hospitality, Business, or a related field.
- 1–2 years of experience in travel agency or tour operation is preferred.
- Good knowledge of travel industry, destinations, fares, and travel procedures.
- Good command of English, both spoken and written.
- Proficient in Microsoft Office and email.
- Strong communication, negotiation, and customer service skills.
- Detail-oriented, organized, and able to work under pressure.
- Good team player with a positive attitude.
- Willingness to learn and adapt to new systems and procedures.

WORKING CONDITIONS
» Working Days: Monday – Saturday (Morning)
» Working Hours: 8:00 AM – 5:30 PM
» Location: Toul Kork, Phnom Penh

Send us your CV here:

📩 Email: hleangheang@agb-consulting.com
☎️ Phone/Telegram: +855 11 435 227
👇 Telegram: @Heang_Recruitment
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